Explore how the smart services portal AXS from leading corporation TECOM Group Dubai streamlines daily business processes, from license applications and renewals to payments.

AXS service

From its strategically designed headquarters in Dubai, TECOM Group has been at the vanguard of innovation since their establishment over two decades ago. And now, with the introduction of AXS – an online portal offering a range of government and corporate services – they’re pushing boundaries even further.

Unlike traditional models where customers would have to go through many steps of paperwork in order to access any single service offered by City authorities, companies or business partners – AXS is simplifying this process dramatically as it can provide digital support from start to end within minutes without compromising on quality.

AXS CUSTOMER PORTAL LOGIN

Customers no longer need physical documents for verification purposes; instead, they can use their verified Emirates ID which provides seamless validation of credentials and an enhanced security measure at the same time! With AXS customers now enjoy swift transactions without having to worry about paperwork hassles along the way.

The simple-to-use platform allows businesses across the city to quickly register for licences and renewals employing sophisticated automation integrations that make it quicker than ever before — no more waiting lines! It also lets users apply for business visas in just three easy steps without having to leave their office; all from one intuitive interface accessible 24/7 from anywhere you have internet access.

The platform allows users to access a wide range of services such as business registration and licensing, visa processing, financial services, commerce solutions, and more. It also provides users with information about upcoming events, industry news, and research reports. Additionally, users can access contact details for government entities, local businesses, and professional service providers.

AXS provides a wide range of services for businesses, entrepreneurs, and students in the UAE. Through AXS, more than 7,500 business partners and their 120,000 business professionals, entrepreneurs and students are connected to the resources they need to succeed. This is facilitated by TECOM Group’s strategic partnerships with a growing number of government entities including the General Directorate of Residency and Foreigners Affairs, the Emirates Identity Authority, Dubai Health Authority, Dubai Customs, Emirates Post Group and the Dubai Department of Economic Development, amongst others.

What sets this revolutionary platform apart is its AI-assisted customer service system which connects clients with live agents around clock via phone or an integrated help desk system making any troubleshooting scenarios super convenient and user-friendly—no more getting lost on those long voice prompts menus! Additionally, the interactive support ensures customers receive detailed updates throughout their entire journey whether it be license-related tasks or visa requirements giving them added confidence when using AXS.

With consistent efforts towards modernizing processes and seamless collaboration between business stakeholders involved -from startups ready to launch new ventures to larger enterprises requiring professional services TECOM Group’s pioneering portfolio hub promises efficient digital solutions ensuring success like never seen before.

The platform has been recognized for its excellence in customer service. In 2019, it was named the best Smart Service at the Gulf Customer Experience Awards. It also won the Best Government Services category at the International Business Excellence Awards 2017.

1. How can I register an account on the AXS Dubai Customer Portal?

• To register, visit the AXS Dubai website and select “Create Account.” Fill in your personal information, including your Emirates ID or UAE passport details, and set up a secure password. You’ll receive a verification email to activate your account. Once verified, login is available via email and password or mobile verification.

2. What services are available on the AXS Dubai Customer Portal?

• The portal offers comprehensive services for Dubai-based businesses and residents. Key services include business license applications, visa requests, trade name reservations, tenancy contracts, and payment processing for government transactions. Users can also access online support and track the status of their requests directly.

3. How can I renew my trade license through the portal?

• Log in to your AXS Dubai account and select “Trade License Renewal” from the services menu. Follow the instructions, which will prompt you to review and update any necessary details. Once completed, you can make the renewal payment directly on the portal. A confirmation email will be sent upon successful renewal.

4. Can I access visa and residency services through the AXS portal?

• Yes, the portal provides access to all visa-related services, including new applications, visa renewals, and cancellations for employees and family members. For visa renewal, simply log in, select “Visa Services,” and follow the on-screen steps. The portal also offers real-time tracking to monitor the progress of each application.

5. Who do I contact if I encounter technical issues on the AXS portal?

• For technical support, click on the “Help” or “Support” section within the portal. You can submit a ticket describing your issue or contact the customer support team via live chat or phone during business hours. Additionally, you may find answers in the FAQs or knowledge base provided on the portal.